Internet Security

Overview
Security of the Sprint Broadband Direct Network
General Recommendations

Overview

Because the Internet is a shared resource, it is not a completely secure medium. In order to enhance your Internet experience with Sprint, we have taken the following steps to reduce the risks of Sprint Broadband Direct customers:

• We use reasonable efforts to monitor activity on our wireless network to maintain its performance and integrity.
• We update our site with information on common security risks and actions you can take to reduce these risks.
• We provide information and links to various products that can enhance your protection and make your Internet experience more enjoyable.

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Security of the Sprint Broadband Direct Network

Sprint Broadband Direct is transmitted over an exclusive band of the wireless spectrum. This band of the spectrum is not shared by any other service and requires our transceivers and modems to acquire service. Sprint has exclusive rights to the use of this band and our equipment is not commercially available to the public.

Your service is provided through a wireless modem that changes frequencies with every transmission and employs a "routed architecture" that only passes data addressed to your computer. Furthermore, each modem is manufactured with a unique identification number that must be provisioned on our network with a valid user account in order to receive service.

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General Recommendations

One of the most vulnerable elements in network communications is the individual computer. Sprint recommends that you observe the following general practices to enhance the safety of your computer systems and the enjoyment of your Internet experience:

• Incorporate a firewall, anti-virus protection and content filtering software into your system or network.
  
  
• Shut off your computer when it is not in use. This will limit the amount of time that you are exposed to potential attacks.
  
  
• Disable or password-protect the file or print sharing services for your operating system.
  
  
• Set good passwords to protect your system, programs and files. Passwords should be easily remembered by you and contain a mix of at least six letters and numbers. Passwords should not use common words from the dictionary, your name, family members' names, birth dates, social security numbers or any other information that can be easily looked up or guessed.
  
  
• Configure the security levels for your browser. (If using Internet Explorer, click Tools|Internet Options|Security. If using Netscape, click Communicator|Tools|Security Information|Navigator.)
  
  
• Conduct regular backups to prevent the corruption, deletion or modification of your data by hackers or viruses.
  
  
• Limit the distribution of your email address.

Note: Sprint makes no warranties and is not able to provide technical support for the products, services and procedures listed above. Sprint cannot assist you with installation, configuration or troubleshooting.

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