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Security Risks and Precautions

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Although there are many factors that contribute to overall security, there are steps that can be taken to reduce the risks and provide a more secure Internet experience. This section explores the various risks associated with using the Internet and the means available to minimize such risk.

Hacking
Wiretapping, Interception and Impersonation
Viruses, Worms and Trojans


Hacking

Hacking is a term commonly applied to the act of gaining unauthorized access to a computer system or computer files. A hacker's intent can range from simple curiosity to data removal, information theft, utilization of system resources, interception of messages or even impersonation of your email and network address.

Since high-speed connections are active whenever your computer is powered on (always-on), they are favorite targets for hackers. The risk of being hacked for users with always-on connections such as Sprint Broadband Direct is similar to that of any other user who decides to connect to the Internet. The difference is the duration of the vulnerability.

Hacking vulnerability for always-on connections results from the fact that you are less likely to receive a new or different IP address. This can be the result of having a static IP address or simply not powering down your computer. Regardless of the reason, the constant use of a single IP address is the main avenue that allows a hacker to exploit your computer.

The following precautions can be taken to assist you in protecting your computer from unauthorized access by unscrupulous individuals:

  • Install a firewall protection package to prevent hackers from accessing passwords, files, personal information and email configuration data.

  • Shut down your computer, chat sessions, ticker services, or other applications such as Napster, BearShare and Gnuttella that maintain open sessions when such services are not actively being used.

  • Disable file and print sharing through the Windows operating system.

    Note: You can password protect these services, but passwords are still susceptible to hacking if your computer is not protected by a firewall.

  • Protect your system and files with secure passwords.

  • Maintain current backups of your operating system, programs and files in order to reduce damage and time lost if you encounter a hacking violation. Such backups can also operate as evidence of the damage done or data stolen.

    Note: Sprint is not able to provide technical support for this service and cannot assist you with configuration or troubleshooting.

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Wiretapping, Interception and Impersonation

Sprint has taken many precautions to reduce the threats to your data as it travels over the Sprint Broadband Direct wireless network. However, security risks increase as you access the Internet and other sites on the Web.

Wiretapping occurs when parties on the public network look at data packets (information) for content that interests them. Once they identify packets of interest, they may intercept the packets and access any content that is not encrypted. This content may include information such as your IP address, login information and passwords. Once identified, your IP address can be used as a disguise to launch attacks against Web sites and other IP addresses.

Another form of impersonation can occur if a hacker learns your email configuration. Once known, the hacker can use this information to send messages using your email address.

The following precautions can be taken to reduce your vulnerability to wiretapping, interception and impersonation:

  • Install a firewall protection package to prevent hackers from accessing passwords, files, personal information and email configuration data.

  • Become familiar with the security policy, privacy policy and reputation of any Web site with which you intend to share confidential information.

  • Configure the security levels for your browser. (If using Internet Explorer, click Tools|Internet Options|Security. If using Netscape, click Communicator|Tools|Security Information|Navigator.)

  • Do not use the same password for every Web site you access.

  • Only send credit card information to sites with secured servers.

    Note: The Secured Socket Layer (SSL) protocol is currently the industry standard for communications secured by encryption between your computer's browser and a Web server.

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Viruses, Worms and Trojans

Even with careful use and protection measures such as a firewall, you may still be open to indirect security risks via stealthy infiltration measures such as viruses, worms and trojans.

A virus is programming code that causes some unexpected and usually undesirable event. Viruses have become more "intelligent" in that they will self-replicate, hide within programs, steal passwords, email themselves and appear to be sent from someone you know. Viruses can be transmitted as attachments to email, by downloading infected programming from other sites or by opening an infected diskette or CD. Some viruses reveal their effect as soon as their code is executed; while others lie dormant until circumstances cause their code to be executed by the computer (e.g., logic bombs and time bombs).

Note: There are three main classes of viruses - file infectors, system or boot-record infectors and macro viruses.

Worms are independent programs that perform some unwanted function or action and can replicate themselves and send copies from computer to computer across network connections. Upon arrival, worms may be activated to replicate and propagate again.

Trojans (or backdoors) are programs with secret undocumented routines embedded within useful program code. Execution of the useful program usually results in the opening of a "backdoor" into the computer's operating system, allowing hackers to carryout direct assaults against your system.

The following actions can aid in protecting your computer from malicious virus-like attacks:

  • Utilize anti-virus software that screens email attachments and checks files periodically.

  • Keep your anti-virus software updated with the most frequent upgrades.

  • Know the origin of each program or file loaded or opened on your computer. Do not load software or open files, programs or messages that are suspect or are not from a verifiable source.

  • Configure your email program and browser so they do not automatically open messages or files.

  • Maintain current backups of your operating system, programs and files in order to reduce damage and time lost if a virus infects your computer.

  • Disable file and print sharing through the Windows operating system.

    Note: You can password protect these services, but passwords are still susceptible to hacking if your computer is not protected by a firewall.

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