Customer Support
Your business is extremely important to us, and that's why we want to make sure
you can always reach us when questions arise. Sprint Broadband DirectSM
provides Customer Service & Billing Support 5 days a week, Monday - Friday
from 8:00am to 5:00pm MST. Technical Support is available 7 days a week, from
7:00am to 09:00pm MST (not observing Daylight Savings Time).
We have several ways to serve your needs and answer your questions:
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Online Customer Support Center - an account management tool where you can make changes to your method of payment, update your account information and troubleshoot your service.
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E-mail us your question .
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Call us toll free at 1-888-996-0001.
Spam Policy
Sprint Broadband Direct prides itself on providing the highest level of
customer support to its users. In order to continue to maintain this level of
support, Sprint Broadband Direct firmly enforces its Acceptable Use Policy and
the terms and conditions found in the Customer Agreement. By using our service,
customers agree to abide by these policies.
Sprint Broadband Direct prohibits spamming on the Sprint Broadband Direct
network and prohibits the use of EarthLink e-mail addresses in spammed mailing.
Sprint Broadband Direct defines spamming as sending "large quantities of
unwanted or unsolicited e-mail to individual e-mail accounts".
If you feel you have been spammed by a Sprint Broadband Direct customer, please
forward the example to abuse@sprintbroadband.com.
We will investigate the matter and take action as appropriate.
E-mail your question to us in the form below. (All fields required)
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