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Billing
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What are my initial charges?
Click here to view a sample
on our Online Customer Support Website.
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When will I receive my bill each month?
Within two days of the bill cycle date, your account will be debited or the
invoice will be mailed depending on the pay method. Bill cycle dates are the
7th, 14th, 21st and 28th of each month.
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Can I get a copy of a detailed bill by fax or e-mail?
Yes. Please contact Customer Service to have a copy sent to you.
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Can I change the billing address on my account?
Yes. Click here to update
your account on our Online Customer Support Website.
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What is the mailing address for correspondence?
Sprint
Customer Service
3160 East Transcon Way
Tucson, AZ 85706
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What credit cards does Sprint accept?
Visa, Mastercard, American Express, Diners and Discover.
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Do you have a direct debit plan?
We accept Visa debit, Mastercard debit and direct debit from checking/savings accounts.
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What is the NSF fee for a returned check?
If any check sent to Sprint in payment for services is returned unpaid by your
bank, you will be charged $30.00 (or the highest amount allowed by applicable
law) for each returned check - whichever is less.
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What is the late payment fee?
A $2.95 flat fee will be charged to your account for late fees.
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Where can I mail Sprint Broadband Direct payments?
Sprint
P.O. Box 6291
Carol Stream, IL 60197-6291
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